Privacy policy

Privacy Policy

Last updated: February 24, 2026

PurgeChemicals operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify, which enables us to provide our Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, billing address, shipping address, phone number, and email address.
  • Payment Information: Transaction details and payment confirmations (processed securely via Shopify and payment providers).
  • Account Information: Username, password, preferences, and account settings.
  • Order Information: Products viewed, added to cart, purchased, returned, or canceled.
  • Communication Information: Messages or inquiries sent to us via email, WhatsApp, or contact forms.
  • Device & Usage Information: IP address, browser type, and interaction data collected automatically through cookies.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders and manage shipping.
  • Provide customer support and manage returns/refunds.
  • Improve our website functionality and customer experience.
  • Prevent fraud and ensure secure transactions.
  • Send promotional messages (you can unsubscribe at any time).
  • Comply with legal obligations.

Sharing of Personal Information

We may share your information with service providers to help us provide our services, such as:

  • Shopify: To power our online store.
  • Payment Processors & Couriers: To process payments and deliver your orders.
  • Legal Authorities: Only if required by law to comply with regulations.

We do not sell your personal information.

Cookies & Security

We use cookies to improve website functionality, analyze traffic, and remember your preferences. You may disable cookies through your browser settings. While we take reasonable measures to protect your data, please note that no method of transmission over the internet is 100% secure.

Your Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us at the details provided below.

Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

📧 Email: help@purgechemicals.com
📞 Phone: +92 335 8273980
📍 Address: G-19, New Haidery Market, Block M, N. Nazimabad, Karachi, Pakistan